| Check-in process | 4.8 / 5 |
|---|---|
| Working order of facilities / equipment | 4.7 / 5 |
| Overall value for money | 4.6 / 5 |
| Performance of staff | 4.8 / 5 |
| Your room | 4.8 / 5 |
| Overall experience | 4.9 / 5 |
| Order and cleanliness of the hotel | 4.9 / 5 |
| Guest Rating | 4.8 / 5 |
everything was top class, words could never convey how nice it was to stay in a hotel of this quality. nothing was too much trouble, my wife and i were treated like vip`s and i have never been to a place as beautiful as this. truly wonderful.
Overall: beautiful room and hotel, grounds also stunning. my wife and i will always remember our time there. magnificent (107301638)
- Quality to bedroom and bathroom
- Little things like our name on the brochure when we arrived, the bottles of champagne and water waiting for us, the attention to details! One of the best experience I had in a hotel of this category.
The battery of the remote control was dead.
Overall: Will 100% recommend. 10/10. (97861967)
rooms tidy well appointed and clean
Overall: The whole experience excceded our expactations; from arrival to departure staff were helpful and courteous. Service throughout the hotel was faultless, the restaurant staff in particular appeared determined to improve on faultless! A great place to go to unwind , relax in a discretely professional style. (97181686)
(99947984)
Actually we were impressed with the cottage, however we found our room to be far too small and very stuffy, the bathroom steamed up every time we used it.
as above
Overall: We found all of the hotel staff to be excellant, loved the facilities and complete ambience. Would certainly return, definately a 5 star rateing, excellant food. (3304176073)
Lovely gardens and lovely interior to the hotel
Nothing particular except the one of the bellmen was a little strange and the barman a little forward.
Overall: Having stayed a nuber of times we knew what to expect. Your room prices are fairly steep but it is understandable if you wish to maintian the standards. (3304579565)
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