Cliff Head Hotel, St. Austell

4.4 / 5 DAVID [KENT, GB] on 06/10/2009 (Same sex couple)

service was excellent - quick n polite

heating didnt work / shelf in bathroom was unlevel so things wouldnt stay on it

 (108723383)

4.0 / 5 Anonymous on 02/09/2009 (Young couple)

Good location and staff were friendly.

The pool looks poor, housed in some sort of large greenhouse which seemed dirty, and we didn't venture in!

 (108859044)

5.0 / 5 IAN [Tamworth, GB] on 29/08/2009 (Mature couple)

Nice Staff, Nice room, Good facilities, Good Food, Value for money

Did not stay long enough to find any

Overall: Liked it!!  (108893325)

3.7 / 5 Anonymous on 25/08/2009 (Mature couple)

Service at breakfast on Saturday 22 August was poor. Would not recommend room at the back and would only stay again if in a sea view room - not so much for the sea view as weather was so poor could not see the sea but they are much larger and brighter rooms.

Overall: Service at breakfast on Sunday 23 August was very good (total difference to day before)  (108270131)

4.0 / 5 Stephen [Swansea, GB] on 23/08/2009 (Mature couple)

The staff were all friendly and helpfull.

Restaurant food was disappointing, neither of us finished our main course. The fresh fruit salad for desert consisted of a sliced red and green apple, the "3 Cornish cheese" desert included a portion of Brie. We ate out for the rest of the week

Overall: The room (44) had the smallest bathroom it is possible to create, couldnt even dry yourself without knocking your elbow on something.  (108508832)

3.7 / 5 Terry [Highworth, GB] on 11/08/2009 (Mature couple)

Excellent location and a beautifully kept hotel.

Having had to wait for drinks in the bar all evening, we finally ordered dinner then spent an hour waiting for our second course and the wine hadn't been delivered by then either, finally gave up and left without dinner or wine. Full English breakfast was made using very cheap badly cooked food, it was cold and nasty. The poached eggs on the smoked Haddock next morning were like cannonballs, though the fish was good. Inattention to detail and poor quality ingredients let the hotel food down badly. There are obviously also times when the hotel suffers from staff shortages

Overall: Very pleasant hotel nicely situated if a little isolated. The high point is the staff who were at all times helpful, especially reception. Most of what is offered is good quality except for the food which leaves a lot to be desired  (108533016)