| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.5 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.6 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.4 / 5 |
(1762691)
(1690076)
Everything. Modern, clean. Excellent value for money. Helpful staff.
Can't think of any.
Overall: Really enjoyed the modern, clean lines of the hotel. Within close travelling distance to Newcastle city centre without all the hustle and bustle of staying in the city centre. Would have been good to be able to see the rooms on the website, but certainly wasn't disappointed with any of our accommodation. (1689807)
very efficient staff
none
(1536342)
The facilities
None
(1588327)
The staff were so friendly and accommodating, they made the weekend of the great north run great for us, with providing transport, encouragment and great food afterwards. Will definately be coming back next year. Thanks to all.
(108377363)
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