| Check-in process | 3.6 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 3.9 / 5 |
Reception desk is very slow and we waited for approx 15 mins just to book in
(107167230)
Check in was easy at the front desk. Location was GREAT. Lobby was interesting. Staff members were helpful with keeping luggage until check in time.
The wait for the check in was long. Rooms way to small. No lounge facilities. Internet gave problems.
Overall: Because of the location I would stay again by myself. Not suitable for a family vacation. The cost was easily affordable. (108493343)
Very clean and high quality finish in rooms
very close to main shooping area,
Had to queue over 20 mins to be seated for breakfast not good when you are hungary
(108682304)
Excellent
Overall: Very nice hotel and great staff I will definately stay here again and recommend this hotel to my family and friends. (107437024)
Clean, efficient
Room was sold as a Deluxe Double but was a very small room. small double bed with one side against wall. When I raised this with reception on check out I was told I must have had a small deluxe room.....as all of the rooms were deluxe..
(107444380)
Overall: They could not find my internet reservation, but everything went well. They made a new reservation at the hotel with the same price. (107510921)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.