| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
1.7 / 5
Anonymous
on 20/10/2009
(Same sex couple)
Reasonable location, city centre only a short walk away.
Bed was far too samll to be called a double, more like a large single. It was obviously in there because the room was so small. No water at all from the hot tap in the bath.
Overall: 'Adequate' perfectly describes this hotel. I have stayed at better in the city. Nothing major to mention with the exception of the small bed size. I don't think I could have stood it for more than 1 night. (108208673)
3.3 / 5
Simon [CLITHEROE, GB]
on 01/09/2009
(Solo business traveller)
Friendly efficient check in
Hotel rooms starting to look a bit tired
Hotel currently in administration
(108734473)
2.7 / 5
Anonymous
on 28/05/2009
(Same sex couple)
Style
Noise
Overall: OK, but I'd look for another hotel next time (107775333)
4.1 / 5
Peter [LONDON, GB]
on 06/04/2009
(Solo business traveller)
Excellent Staff - Polite, helpful
Overall: Good (107499071)
4.3 / 5
Anonymous
on 30/03/2009
(Same sex couple)
Very helpful and courteous staff. Room very clean, spacious and warm. Bathroom below standard expected but adequate for 2-night stay.
Water pressure on shower rather too forceful - would be unacceptable for elderly or children.
Overall: Good. (107797484)
1.9 / 5
Claudine [London, GB]
on 24/02/2009
(Young couple)
Overall: unfortunately our experience was quite comically bad. The first evening we were put in a narrow echoey room with ridiculously high ceilings and a filthy floor covered in clumps of hair. nice! The soundproofing left alot to be desired and at one point we even had a conversation about whether what we could hear was the roadworks outside or next door using the shower. It turned out to be next door. We also got neck ache trying to stop our heads getting blown off by the overly powerful shower. Needless to say we asked to be moved and were shown to one of their suites with a fantastic view of the castle, large leather couch and bathroom the size of my flat back home, complete with floor to ceiling mirrors, neon pick lighting and a massive jacuzzi. Unfortunately it seemed all the showers in the place were rigged to cause serious injury as the shower head blew off as soon as i turned the shower on, narrowly avoiding my head and a certain black eye. I couldn't be bothered to move again so we made the most of the jacuzzi and spent the rest of the time giggling at their porn palace interior styling. (107958626)
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