| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
3.4 / 5
Catherine [Hazlemere, GB]
on 18/03/2009
(Mature couple)
Lovely location and fantastic restaurant ( when it was open ! )
Friendly, helpful staff
Curtains hanging off the curtain rail in the room and the windows were dirty.
No-one told us the hotel restaurant would be shut on Sunday night and it would be impossible to get food in the local vicinity. We had to travel to Auxerre for a meal in a horrible tacky theme restaurant as nothing decent was open !
Overall: Overall, it was good apart from the food on the Sunday night ! (107622511)
4.4 / 5
Jean [Marigny l''Eglise, FR]
on 10/08/2008
(Mature couple)
Il manque a mirroir for shaving and make up.
Il manque des sacs de bandages
Il manque une bonne ventilation.
Overall: OK, quand m (107185513)
4.3 / 5
Anonymous
on 06/08/2008
(Group of work colleagues)
Excellent, clean, well positioned hotel with fantastic aspect. Fantastic food at a very good price.
Recepionist was excellent.
Beer a little expensive, wine extortionately priced. Staff in the resaurant a little sour faced, but seemed very busy - it was a Sunday and this was the best option for food. As a group of six, our courses didn't arrive together and we had to ask for those that didn't arrive at the table.
Overall: Lovely rooms and excellent food. Resraurant service did not meet the quality and cost of everything else. (97800195)
5.0 / 5
luc [PARIS, FR]
on 05/08/2008
(Mature couple)
Excellent accueil - Emplacement agr
Overall: Excellent s (97332270)
4.1 / 5
Anonymous
on 12/10/2007
(Family with older children)
(97795268)
4.3 / 5
Anonymous
on 14/08/2007
(Mature couple)
1. The site and the view. 2. The quitness. 3. Good beds. 4. Pleasant and helpful staff.
1. Lack of shower curtain in bathroom.
2. Quality of main courses in restaurant; to much salt
(97011245)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.