| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.7 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.2 / 5 |
very accomodating to early check-in and parking arrangements.
Room was of a very high standard- good size, modern design with luxurious feel.
(108402953)
Booking was straightforward & staff very helpful & pleasant. Decor & cleanliness was very good & I found the environment quiet & relaxing. Good value for money including the good English breakfast.
Only two slight criticisms:When accessing the wardrobe I found the space between the end of the bed & the fireplace very narrow (Room#3); Because of the scaffolding (which I realise is temporary) I did not sleep with the window open, for security reasons, which I prefer to do.
Overall: Tasteful decor & furnishings, a good situation near the seafront, pleasant &efficient staff & restful atmosphere made my stay most enjoyable. (107201637)
(99683473)
clean, tidy, comfortable bed, warm room, good breakfasts, pleasant and helpful staff.
1) the corridor toilet too small. 2) locks fiddly
Overall: really appreciative of member of staff coming in earlier than scheduled time to prepare breakfast for me. Thanks (97009216)
(97631847)
very well presented rooms finished to an excellent standard, I recommend staying in the venician rooms. very good value for money.
nothing really to complain about.
Overall: excellent standard in this hotel. Maybe needs fresh flowers in rooms with complimentary token chocolate. Thats all. Thankyou for accomodating us! (97813086)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.