| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.6 / 5 |
| Overall value for money | 2.8 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.4 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.5 / 5 |
(108833690)
Lovely cream tea, friendly wait staff, nice old fashioned appeal, easy parking.
Ordered morning newspapers - wrong was delivered both days. First day we were told the Times "had not been delivered that day" but saw it outside other rooms, second day were told the wrong paper was written in the system. Stayed for dinner one night, and the surcharge for steak was MORE for residents than non-residents. We pointed this out, and they agreed but said they could do nothing. For the price we paid for the room, we would have liked to have been warned that our room was right next to the train tracks (we stayed at a Rick Stein hotel for LESS money in Padstow the next day and had a bigger, newer, quieter room!).
Overall: Too expensive for what we got (and could get in the area). (107229408)
Communal areas good. Polite and helpful staff. Fan provided in room. Pleasant dining room, good breakfast choices.
Dirty toilet on arrival. Poor flush. Poorly designed en-suite. More efficient use of space could have been employed.Full cooked breakfast only average quality.
Overall: Location excellent.Pleasant staff. (108093332)
(108037622)
Excellent position with wonderful views
Overall: One of the nicest hotels we have stayed in over the past 6 weeks of travelling around the UK (108028914)
Very clean and tastefully decorated
Overall: We visited with friends as an overnight stay. Even though the hotel was due to close on Sunday for refurbishment and they were running on skeleton staff it did not affect the efficiency in any way. We had a lovely stay and the food in the restaurant was superb. We requested a sea view room for our friends as a treat as we arrived and the staff where more than happy to oblige. It is in a beautiful location. Would highly recommend to anyone. (97147126)
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