| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.1 / 5 |
Friendly and helpful staff. Convenient location for train and bus stations. Good continental breakfast. Air conditioning great in the hot weather.
(108164891)
(108511897)
(97678967)
The bathroom
The room was slightly cold at times, but the extra blankets helped.
Overall: The Astoria Hotel, was not a disappointment, and I was relived to find our room in such impeccable condition as you can never be sure when booking via the net. The location was excellent just a short walk from everywhere, the staff were very friendly and helpful, our bathroom stood out the most, it was clean & modern which made me feel so comfortable. (97636273)
Clean, quiet hotel in an excellent and convenient location.
Breakfast could have been better.
(48932807)
Helpful staff, practical room
a bit noisy in the night (Train)
(99619313)
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