| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 4.0 / 5 |
| Overall experience |  4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.0 / 5 |
4.9 / 5
Pamela [Bridgend, GB]
on 17/09/2009
(Mature couple)
Clean and staff were friendly
Breakfast dried out - bacon like leather 9.00 in morning
Overall: very good (107440788)
3.9 / 5
Anonymous
on 20/07/2009
(Mature couple)
Very pleasant welcome and staff, always polite. Nice environment. Secure location and car park. Excellent Breakfast
Stain on main carpet to rooms stiil there after a year... just looks bad.
Stain on carpet next to vending machine on lower floor... dirty.
Very dirty vents that need cleaning badly in Breakfast / Dining room. NOTE... There isn't much else to do when you are eating breakfast except to look at the decor. :-)
Bathroom door in room sticks badly on the floor as you open/close.
Bathroom door lock unserviceable
No consolidated information pack... don't like using TV menus.
Noisy extractor fan in Bathroom
Otherwise OK... lol
Overall: very good... I have stayed here before and would go back and recommend... BUT the hotel is beginning to look as if it needs a little TLC. (108611894)
3.3 / 5
Anonymous
on 18/07/2009
(Solo business traveller)
Staff were friendly, efficient and helpful; hotel was clean and comfotable food was good
WIFI was not free and signal strength was poor
No ironing board in the room
Overall: Hotel was tidy and comfortable (108302119)
3.9 / 5
Anonymous
on 07/07/2009
(Mature couple)
(107604119)
4.1 / 5
David [Kirkby-in-Asfield, GB]
on 24/04/2009
(Solo business traveller)
Easy access off of M4
Radiator in room very temp
Overall: Very good (107589147)
3.7 / 5
Anonymous
on 23/02/2009
(Solo business traveller)
Good location, Staff helpful
Bedroom too hot at night, even with the window open (which wouldn't close). No clear intructions as to how the air-con worked.
Tried to charged me more than the price agreed at time of booking.
(107330542)
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