| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money |  3.3 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel |  4.1 / 5 |
| Guest Rating | 3.7 / 5 |
1.3 / 5
Mike [Wells, GB]
on 13/09/2009
(Mature couple)
Location only
Too many to list.
Hotel stuck in the 60's
Overall: Miserable (108171399)
2.6 / 5
ELIZABETH [Leigh, GB]
on 01/10/2008
(Other)
Very clean. Prompt action when problem with shower. Centrally situated.
Staff seemed a little stern. Rooms were cold.
Overall: One of the rooms was at back of hotel with no view and we asked to change rooms but were told hotel was full - but it did not seem to be full when we were at breakfast. Rooms were cold but when we asked we were told that heating was not allowed until 15th October in Italy - I can't say whether or not this is so. I feel hotel breakfast should be advertised as Continental. For the price we paid we would at least have expected boiled eggs. Other guests did have boiled eggs but when we asked, we were told it would take 30 minutes and we would be charged extra. The breakfast was monotonous. (97657613)
4.0 / 5
David [Evesham, GB]
on 02/04/2008
(Mature couple)
The view over the lake from the room balcony. Everything was in very good condition.
May be noisy in high season.
Overall: The view over the lake from the room was ideal. BBC channels on the television. View over the Boromee Isles at night was startling. (97141070)
5.0 / 5
Anonymous
on 28/10/2007
(Group of adult friends)
Good size ensuite rooms with lovely views of lake. Very clean and comfortable. Breakfast good - typical continental breakfast.
Overall: Very friendly family who spoke English when we ran out of Italian. A reduction on paRKING (OPPOSITE THE HOTEL) WAS AVAILABLE. wE WENT AT THE END OF oCTOBER, SO THE LAST WEEK OF THE SEASON WHEN THERE WERE FEW THINGS OPEN AND VERY FEW WATERBOATS. wE HAVE PREVIOUSLY VISITED THE AREA IN sEPTEMBER, SO A BETTER TIME TO VISIT. (97326749)
5.0 / 5
Anonymous
on 23/07/2007
(Family with older children)
Very clean hotel. Nice bathroom and balcony. Staff very pleasant and capable. Enjoyed breakfasts - excellent coffee. Good location for ferries and restaurants.
Bit noisy outside. However quiet after midnight.
(47929169)
1.7 / 5
Anonymous
on 26/06/2007
(Young couple)
(99955219)
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