| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room |  4.5 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.2 / 5 |
4.7 / 5
Anonymous
on 03/10/2009
(Mature couple)
Fantastic room with all amenities
Overall: Relaxing and restful, very close to the event we went to. (108512055)
4.7 / 5
Anonymous
on 03/10/2009
(Mature couple)
Ease of booking and quality.
Overall: Very happy, would stay with this hotel again. (108835859)
1.9 / 5
[Orpington, GB]
on 21/09/2009
(Mature couple)
Very quiet - good sound insulation
No lift and no one seeming too bothered to deal with it
Overall: Spoiled completely by it being a 5th floor apartment and the lift never working whilst we were there (4 days) (107345378)
3.0 / 5
Anonymous
on 25/08/2009
(Group of adult friends)
Toaster not working
(107545918)
3.7 / 5
Philip [Rhondda, GB]
on 26/06/2009
(Same sex couple)
Appartment was clean and tidy, close to where I wanted to be and reasonably quiet for a city centre location and was well equipped with good quality furniture and fittings.
The receptionist didn't beleive us when we rang and said we couldn't get in and didn't seem to accept that the building next door had the same name. She was rather off-hand with us on arrival and didn't turn to face us or look up from her computer when we checked out.
Overall: Apart from the poor reception the rest was first rate. (107318254)
4.6 / 5
Andrew [BURY, GB]
on 25/04/2009
(Solo business traveller)
Roomy and well designed. Kitchen area brill. Oven,hob, microwave, washing machine, sink and fridge... even a toaster! 2 seater seatee and large chair in lounge area. Digital TV but no SKY.
one member of staff manager) ..very good but not always available. £10 per night garage charge. NO LIFT FROM GARAGE to go up 2 floors to reception... where there is a lift to hiotel floors! A long walk round from underground garage is the only way for diabled.
Overall: Very well placed for show at the arena next door. Very well placed for some good restaurants (especially the Buffet just round the corner!) (107785085)
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