| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.3 / 5 |
| Order and cleanliness of the hotel |  3.4 / 5 |
| Guest Rating | 3.4 / 5 |
1.9 / 5
Anonymous
on 08/08/2009
(Group of adult friends)
Polite staff
Disgusting room - dirty, in need of updating. Very dark, poorly lit bathroom. Beds crammed into small space. hotel rooms not of same standard as lounge area.
Overall: If we hadn't have had such a long drive on the way to this hotel, we would have left immediately. (107468191)
4.4 / 5
[Wermelskirchen, DE]
on 07/07/2009
(Group of work colleagues)
no airconditioning
(108813706)
2.4 / 5
Anonymous
on 16/01/2009
(Solo business traveller)
(107425123)
3.0 / 5
Anonymous
on 12/11/2008
(Group of work colleagues)
The hotel price was very good and also the breakfast.
Make sure the lifts is working outside as elderly people must find it very hard to take the luggage in reception area.
Overall: Satisfied. (107826841)
2.6 / 5
Anonymous
on 04/01/2008
(Family with young children)
staff were helpful on arrival.
we booked a family room which was poor,1 window was being insulated buy using duct tape which i thought was unexceptable.
Overall: the family room we were given was poor and the room facilitys were poor. (97361564)
1.9 / 5
LE ROUX [BEYNAT, France;FR]
on 22/03/2007
(Solo business traveller)
(99207124)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.