| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff |  4.7 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.7 / 5 |
| Order and cleanliness of the hotel |  5.0 / 5 |
| Guest Rating |  4.5 / 5 |
4.7 / 5
Anonymous
on 31/12/2006
(Young couple)
Overall: Staff were very friendly and extremely helpful the level of service was excellent, the wedding meal was delicious. (99324033)
4.0 / 5
Anonymous
on 05/11/2006
(Solo business traveller)
(99269333)
4.7 / 5
Anonymous
on 22/04/2006
(Family with young children)
Friendly atmosphere, helpful staff, great facilities and central location
Room was darker than expected, view was non existant and there was no air conditioning.
Overall: The hotel is loocated just outside the town. It is of a high standard so I was surprised that the room we were given did not have air conditioning. The view from the window was of another building which made the room dark during the day with the lights off. Overall the room was clean and well appointed. The staff was very attentive and helpful. We did not get to try the ajoining leisure facilities but they did look inviting. Overall the standard of the hotel is high and there is good attention to the guests. Been just a few minutes walk from the town centre means that you don't need the car and that you are far enough away to enjoy some peace and quiet. Overall a very enjoyable stay. (3304531521)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.