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4 star

Novotel London Greenwich, London

173 - 185 Greenwich High Rd, London, SE10 8JA
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.1 / 5 4.1 / 5
Working order of facilities / equipment 4.3 / 5 4.3 / 5
Overall value for money 3.9 / 5 3.9 / 5
Performance of staff 4.3 / 5 4.3 / 5
Your room 4.4 / 5 4.4 / 5
Overall experience 4.3 / 5 4.3 / 5
Order and cleanliness of the hotel 4.6 / 5 4.6 / 5
Guest Rating 4.3 / 5 4.3 / 5

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Guest Reviews

5.0 / 5 5.0 / 5 Beryl [Morecambe, GB] on 29/11/2009 (Mature couple)

Staff very attentive and professional, nothing too much trouble for them.

Overall: Beautiful decor throughout,bedroom very comfortable.Excellent breakfast.  (108764902)

4.1 / 5 4.1 / 5 Lindsay [Westcliff on Sea, GB] on 19/11/2009 (Group of work colleagues)

Good location

Cleaner came in twice early in the morning bathroom sink didn't drain very well

 (108509989)

2.9 / 5 2.9 / 5 Robert [Wymondham, GB] on 17/11/2009 (Group of adult friends)

the room was not that clean..we found long dark hairs in the bed...and the room was a bit dowdy.Tissue box had just one tissue in. And it was strange to have no wash basin in the toilet..not sure if that is very hygenic???

Overall: Ok ..location was excellent and we had a lovely meal in the bar..just a shame that the room did not meet our expectation of a starred hotel!  (108426922)

4.3 / 5 4.3 / 5 Anonymous on 17/11/2009 (Solo leisure traveller)

 (108602100)

4.3 / 5 4.3 / 5 David [Ipswich, GB] on 15/09/2009 (Mature couple)

Overall standards were very good

On arrival, the reception staff could not identify my internet reservation reference number (I had a printout of the reservation)

Overall: The hotel is well positioned for touring Greenwich. I would recommend it and visit again.  (108604862)

4.6 / 5 4.6 / 5 Anonymous on 07/09/2009 (Family with older children)

The staffs are very helpful. I especially appreciated Alice. She helped me a lot.So I can check in the airline before I landed off.

I would like bathing soap more than a solid soap.

Overall: Very good.  (107552302)

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