| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room | 3.9 / 5 |
| Overall experience |  4.1 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
3.6 / 5
Anonymous
on 24/11/2009
(Young couple)
(108288680)
4.1 / 5
Glen [Staines, GB]
on 15/11/2009
(Solo business traveller)
Friendly staff, quality of food, decor, easy wi-fi access
Overall: Enjoyable (108164533)
1.7 / 5
Anonymous
on 26/10/2009
(Solo business traveller)
The entrance,lobby and bar area are very pleasant. It has a real ski-chalet feel and a lovely ambience. It would be a nice site to hold a reception in their large conservatory and dining area. A well-cooked breakfast was provided.
A strange location -nestled into the Avon ski slope, and an unexpected mountainous minor road to reach the car park. Going upstairs in the hotel though is a stale reminder of the pastels of the 1970's. Room was clean and functional, but a little depressing. Orange juice at breakfast was fizzy, and I was told that I sat at the wrong table.
Overall: This could be so nice. If the exterior were tidied up (you could not see the garden for leaves) and the rooms freshened up (or brought into the 21st century), then it would make all the difference. (108444065)
4.9 / 5
David [Moate, IE]
on 24/09/2009
(Solo business traveller)
Booked 'blind' using the internet, unsure of what I would find. Was more than pleasantly surprised! Rooms (in chalets) were excellent, the restaurant was first class but affordable, and the beer in the bar was kept well.
Service from everyone was of the best standard - and then to top it all they phoned me up a day later to let me know they had overcharged me!
Highly recommended
(108654280)
4.0 / 5
Anonymous
on 07/09/2009
(Mature couple)
The steaks we had for dinner were absolutely delicious and extremely well cooked.
There was a slighly musty smell on the landing outside the bedrooms.
Overall: A pleasant experience. (107633954)
4.1 / 5
Anonymous
on 06/09/2009
(Mature couple)
(108835578)
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