| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
4.1 / 5
Anonymous
on 28/11/2009
(Solo business traveller)
(108511754)
4.4 / 5
CHANDRU [TENERIFE, ES]
on 26/11/2009
(Other)
(108255507)
5.0 / 5
Anonymous
on 13/11/2009
(Solo business traveller)
Friendly service - not always experienced at other hotels.
Excellent food
No adverse comment
Overall: Thoroughly enjoyable as well as being in a convenient location to visit my client School. (108586801)
1.6 / 5
Anonymous
on 10/11/2009
(Group of adult friends)
The bathroom and towels was fairly clean and of standards.
blankets were old worn and need replacing, the room was cold, there were smoking in other rooms and the smoke travelled into my our room, the television only had asian channels, english breakfast was poorly prepared.
Overall: This hotel is not ready to cater for guest from diverse backgrounds, it caters mainly for Asian guests. The bed linens are way past their replace by date. I was very uncomfortable at this hotel. This is not a 3 star hotel its more like minus 3 stars. (108107884)
2.9 / 5
Thomas [Alloa, GB]
on 01/11/2009
(Solo business traveller)
Location, only 2 mins walk from the Southall train station, excellent staff, good breakfast
Shaver point in bathroom not working, cleanliness of the hotel was very poor - good enough for a quick one person one night.
Overall: Dirty hotel, most areas I normally check (skirting boards, carpets, bathroom tiles for mould) all needed attention (108194882)
5.0 / 5
Anonymous
on 06/10/2009
(Solo business traveller)
(108405233)
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