| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.3 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.4 / 5 |
| Order and cleanliness of the hotel | 3.3 / 5 |
| Guest Rating | 3.5 / 5 |
(108221953)
(108519125)
Good resteraunt
No hot water. Heating not turned on untill 6.00pm
Overall: An interesting experiance made acceptable by first rate staff. With a workforce as good as this we think it would pay dividens to spend a little money on some TLC (108112313)
Rooms were clean and bright
Door handle fell off to wardrobe cupboard and general areas could do with some tlc.
Overall: Was pleasantly surprised at the standard for such a budget priced hotel. Hotel is very conveniently located with buses going into Town taking about 10 minutes. (107513323)
room was of a good size.
bed very comfortable
nice view of ferry and Torpoint
plenty of hot water
good breakfast offered
communal areas dark and smelt damp and musty
mould visible around bath in bathroom
shower head broken
bath a bit short for tall guests
Overall: relatively good value for money although our party had booked 5 rooms in total and were all charged different prices. Hotel adequate but could do with a bit of updating. (108812392)
Nice breakfast, clean room, friendly staff
Mildew in shower (not bad though), radiator was off so room was freezing upon arrival and the shower took about 5 mins to get hot but there's probably not much you can do about that! Also, the lift was broken and, while I didn't need it, there was an elderly lady unable to use the stairs stranded at the bottom unable to get to her room at 23:30!
Overall: Nice place, friendly staff, good breakfast selection, clean and well presented room overall. I booked 2 rooms and my colleague staying in the other room didn't realise the radiator was off and woke up freezing the next morning and her TV could only pick up Robbie Williams :S Her review wouldn't have been quite so positive so it may be worth setting a comfort level as part of the preparations for guests. (108882188)
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