| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff |  4.7 / 5 |
| Your room |  3.9 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.3 / 5 |
4.7 / 5
Mark [Couhe, FR]
on 30/09/2008
(Mature couple)
Close to town centre and river. Car parking at hotel.
Overall: The bedrooms are small but more than adequate for a 1-2 night stay. (107695485)
4.4 / 5
Patrick [Orpington, GB]
on 20/07/2008
(Mature couple)
(108065083)
5.0 / 5
Harry [Orange, US]
on 28/06/2008
(Mature couple)
Nice room, superb staff, reasonable walking distance to heart of old town and its attractions.
Not the easiest to find even though there are the usual small hotel signs. Must pay for public parking near the hotel. Hotel`s paid parking worth the cost, but not much of it.
Overall: Our most pleasant stay on this trip. (97046261)
4.3 / 5
Anonymous
on 10/06/2008
(Group of work colleagues)
Friendly staff and very clean facilities
Overall: Very pleasant experience. Would recommend to friends. (97585443)
3.9 / 5
Karen [Verneuil Moustiers, Haute Vienne, FR]
on 04/06/2008
(Mature couple)
Convenient for Cognac centre
Room very hot as either air conditioning or heating in all bedrooms on floor, unfortunately at this time of year they were warm.
Overall: Good, staff very friendly and helpful. (97947562)
3.0 / 5
Laurence [Loughton, GB]
on 13/03/2008
(Mature couple)
Location to town centre, staff very nice, clean
Room was about as big as a cell - felt like I was in prison. Shower only split from room by curtain. Very claustrophobic.
(97780399)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.