| Check-in process | 4.6 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 4.4 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.3 / 5 |
Management and overall hotel was brilliant.
Overall: Had a wonderful time - service was great, room was perfect and Rosie and Jim are lovely. Thank you. (108910521)
room very comfortable,food good, made very welcome
Parking
(108661261)
central to town able to accept large groups of adults
Really great hosts
rooms shower needed updating
(107127994)
Excellent all round, also the location was great for the Riviera Conference Centre. The hotel is also within walking distance of the waterfront and the town centre with its pubs and restaurants.
Overall: Outstanding - a very homely atmosphere prevails at this hotel. (108036532)
Good position for town. Has bar. Good breakfast.
(107218429)
room, staff, food all great
Overall: enjoyed it very much (108097969)
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