| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.5 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.7 / 5 |
Staff were very helpful
there was no remote control in the room
Overall: great fun (107853803)
I MUST SAY A FEW WORDS ABOUT THE EMPLOYEE AT THE RECEPTION(A CHECH GIRL). SHE WAS WONDERFULL. EMPLOYEE LIKE HER ADD MORE THE ONE STAR TO THE HOTEL.
YOSI SAHACHAM
(107405873)
Staff was very nice
Room was quite basic
Overall: ...but overall was very good experience particularly given discounted low price! (107447179)
Excellent staff, good value for money
Distance from city center
(107686056)
Kitchen facilities in room, excellent and fulsome breakfast, extra cot supplied, friendly staff
web site made it difficult to confirm 4 guests in one room(two adults and two children) as well as request for extra cot - led to being asked to pay for extra cot when we thought we had already paid for it - we didn't pay extra in the end due to our email which clearly said two children and asked for cost confirmation (never received) - was a little noisy but since we also had children with us that was okay
Overall: Very pleased to find a reasonably priced hotel in Reykiavik not too far from the city centre - very helpful staff wrt restaurants, grocery stores - breakfast was excellent - internet access great- (99650818)
(97843969)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.