| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money |  3.7 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel |  4.0 / 5 |
| Guest Rating | 3.9 / 5 |
4.1 / 5
Anonymous
on 15/10/2009
(Solo business traveller)
Excellent location, with clean room and helpful staff.
Television in room not working; heating was not especially good.
(108273046)
3.3 / 5
Nick [Newport, GB]
on 21/09/2009
(Solo leisure traveller)
Excellent breakfast. Quiet and comfortable
Private parking - as advertised - is only 2 spaces which are used by staff! On road parking not ideal in this case but proved fine. Should have advised me that the hotel TV system was inoperative when I arrived rather than leaving me to discover it. In fairness, when I returned back to my room, a brand new TV had appeared so top marks for effort. Shower barely warm enough, not much pressure and head mouldy.
Overall: Ultimately OK and excellent breakfast. There's a lot of competition in Plymouth, however ... need to stay sharp! (108517149)
1.1 / 5
R [Great Missenden, GB]
on 27/08/2009
(Group of adult friends)
(108275938)
4.9 / 5
george [kilwinning, GB]
on 10/07/2009
(Solo leisure traveller)
staff very friendly hotel clean
room a bit on small side
(107582358)
4.4 / 5
Anonymous
on 12/03/2009
(Solo leisure traveller)
(107386455)
1.6 / 5
Anonymous
on 21/11/2008
(Young couple)
reception area untidy. bathroom light in room didn't work and wasn't fixed during stay. windows rattled even when locked. poor water pressure for shower.
(107985345)
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