| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.0 / 5 |
The accomodation was easy to find,clean and staff hospitable.
The bar was shut in the evening and had to have a bottle of wine in our room.
Overall: In the information for the hotel I booked a twin room but upon arrival to our room there was one kingsize bed and one very small single bed. Although this accomodated us I would have preferred decent size twin beds as one of us had to sleep in small single and other in very large bed. The information also suggested facillities being open. When we arrived at 8.30pm the reception was shutting down which I thought rather early for this type of accommodation. (97118412)
NICE SITUATION
THE ROOM WAS A VERY ORDINARY HOTEL ROOM (COULD BE ANYWHERE) NOT IN KEEPING WITH SETTING
Overall: STAFF EXTREMELY HELPFUL RESTAURANT VERY GOOD WITH HELPFUL STAFF THOUGH SHOULD HAVE BEEN TOLD RESTAURENT WAS CLOSED ON FIRST NIGHT OF VISIT (WHEN BOOKING) (97408373)
The setting, the facade of the building, the lounge/bar decor
The restaurant was closed (Monday evening). We were recommended a good restaurant a mile away but when we returned the bar was closed. No remote control for TV so I couldn't watch the news.
Overall: It should be made clear that the reataurant is closed on Mondays. The bar should remain open after 9.00 p.m. The rooms should be inspected more closely to ensure that all facilities such as the TV are available. (97349701)
We had a swarm of wasps outside the room.Our room was changed efficiently to a better room.
Hairdryer was very poor.
Overall: The service in the restaurant and the quality of the meal was very poor.We waited over half an hour for the waiter to offer us a drink or show us a menu.It appeared that all the foreign guests were put in the outer part of the restaurant. We would stay at the hotel again but would not eat at the overpriced and poor restaurant. (99836073)
The chateau feels cosy and the views and grounds are lovely.
(99455580)
Quiet and very pleasant surroundings
Overall: Very quiet and pleasant surroundings. Rooms clean and adequate. Would happily stay here again. (3304326372)
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