| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.3 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.3 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.6 / 5 |
2.1 / 5
Anonymous
on 06/10/2009
(Mature couple)
The staff were friendly and breakfast was adequate.
The bathroom was too tiny for normal usage. Everything appeared old and flogged out in the room. The whole room including bathroom could do with an entire revamp.
Overall: Compared with other places we stayed whilst on holiday this one did not represent good value. I felt it was not clean and in poor condition. (108891854)
4.0 / 5
Anonymous
on 21/09/2009
(Family with young children)
Overall: clean and comfortable, pleasant staff (108638426)
2.7 / 5
Anonymous
on 09/09/2009
(Young couple)
Excellent active hotels service/staff. Friendly reception staff at hotel.
Bathroom is terrible.
Overall: Typical London hotel within this price range. (107724201)
3.4 / 5
Hiroko [Yokohama, JP]
on 08/09/2009
(Group of work colleagues)
The man in the front desk was very kind.
The carpet in the room was torn to rags and dirty.
(108466438)
3.1 / 5
Steve [Bath, GB]
on 25/07/2009
(Group of work colleagues)
Ideal location for our trip to London.
No smoke detectors in the rooms and we were on the 3rd and 4th floors. No milk for the tea making in the room. No orange juice with the breakfast(run out).No variation with the breakfast, i.e couldn't get a boiled egg.Bathroom, water stains on ceiling could do with spruce up.
Overall: The hotel was adequate for our trip, some of the vistors from abroad were less impressed. (107876555)
2.9 / 5
Anonymous
on 25/07/2009
(Group of adult friends)
nice fiendly welcome
no cold water in tap in ensuite overnight
very poor breakfast, sausages terrible, no offer of cereal and had to ask for toast.
Overall: would use hotel again only if breakfast food improved, sausages loooked and tasted like they had been cooked the night before and terrible quality. should provide cereal as well. (108926770)
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