| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel |  4.2 / 5 |
| Guest Rating | 3.9 / 5 |
3.9 / 5
Anonymous
on 22/06/2009
(Mature couple)
Good location in St. Helier.
We booked a double room but got a family room. When we went back to reception to ask for a change we were told that they had realised that we had a wrong room type but there were no other rooms. Why did they not say this when we checked in?
Changing rooms in gym need a lick of paint.
Overall: Had a great time in Jersey. We've answered No to 'would you stay at this hotel again' as we don't tend to go back to the same place twice. Our 'moans' are minor compared to our overall stay with you. Thanks... (107604069)
4.6 / 5
Jennifer [Bolton, GB]
on 26/03/2009
(Group of work colleagues)
Our party just needed an adequate, clean room, to act as a base for sleeping ,whilst we visited friends on the island. excellent value, and only a stroll into St. Helier. Great value for solo occupance, never known a hotel to halve its terms for a solo oocupant , such good sense! Thank you.
Overall: As I say , forfilled our criteria nicely, (107978137)
4.0 / 5
Joe [St Brelade, Jersey, GB]
on 19/01/2009
(Same sex couple)
Friendly, efficient staff.
The Restaurant Manager, was very professional and welcoming.
Very hot in the bedroom. But most people would probably like it that way.
(107678179)
3.7 / 5
Roger [Bristol, GB]
on 17/11/2008
(Solo business traveller)
Good value, reasonable size room, comfortable bed with clean en suite bathroom and good shower
Overall: Comfortable - in good location within easy walk of St Helier centre. (107766683)
5.0 / 5
Anonymous
on 01/09/2008
(Mature couple)
(97124775)
4.0 / 5
Anonymous
on 10/07/2008
(Mature couple)
parking, good size rooms, site of hotel
breakfast service and quality very poor
(97868559)
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