| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment |  3.3 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff |  3.8 / 5 |
| Your room | 3.1 / 5 |
| Overall experience | 3.4 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.4 / 5 |
1.4 / 5
[Kidlington, GB]
on 12/11/2009
(Solo business traveller)
It has non
smell of the room; cold room; dampish bed/ding; tv did not work; shower did not work
Overall: Would not touch this hotel with a barge pole (108327510)
3.7 / 5
Ben [Goes, NL]
on 11/11/2009
(Mature couple)
Fair room for a fair price if you don't need to much extra's.
Helpfull and friendly staff
Many major attractions are at walking distance
No separate fire-exits
Overall: Nice and quiet (108725424)
2.7 / 5
Anonymous
on 24/07/2009
(Same sex couple)
the staff were very helpful and freindly. It appreared that the hotel was being upgraded, their was lots of working going on,some items were very old others brand new.
The guy in the dining room looking after us was excellent, helpful and polite.
dining room requires updating
Overall: The bedding was very clean and fresh. The location of the hotel was perfect for the purpose of my trip (interview) (108541970)
4.3 / 5
Anonymous
on 22/07/2009
(Other)
The staff were really helpful and friendly and went that extra mile to make us feel welcome.
We arrived early on Sunday afternoon and it appeared that the hotel was shut as it looked on first glance that it was all closed up! On reading the sign on the front door we realised we just needed to push the solid fronted door to go in, but on first glance it was a worry it was closed. The room appeared to be fitted out for disabled access and while the room was clean and tidy, the sink in the bathroom was very difficult to use as it was tiny, very low and very close to the toilet!
Overall: Lovely staff, clean and tidy room, LOTS of tea and coffee in the room, would stay there again. (108998924)
2.6 / 5
Anonymous
on 01/07/2009
(Solo leisure traveller)
The room was very small. Wardrobe could only hold four items of clothing and there were no drawers. The ceiling fan only worked if you had the light on and it was too noisy to open the window.
(107850257)
4.9 / 5
Anthony [Waterford, IE]
on 25/06/2009
(Mature couple)
The hotel is just ten minutes walk from Elephant & Castle tube station. Hotel staff were very friendly. There was free mineral water for all guests in the lobby. The bed was extremely comfortable. Breakfast (serial, juice,scrambled eggs on toast)was fine. Shower/toilet area was small but perfectly adequate.
No elevator meant walking up a few flights of stairs to our room. Personally I liked that as it keeps me fit, but for older people or those with a lot of luggage it could be a hassle.
Overall: This hotel, for the price, is ideal for people on a weekend break in London. If you don't mind the lack of an elevator then there's little to complain about. (107907691)
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