| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room |  3.3 / 5 |
| Overall experience |  4.1 / 5 |
| Order and cleanliness of the hotel |  4.1 / 5 |
| Guest Rating | 4.0 / 5 |
2.0 / 5
karen [Pembroke, GB]
on 01/09/2009
(Group of adult friends)
we were able to store our luggage after cheking out of the room because our train wasn't until 6-30pm that evening.
the room very small. the sash window would not stay open and the room was very warm, although they did provide a fan in the room it would have been too noisy to have kept on all night
Overall: not good value for money (107855349)
4.7 / 5
Susan [Leicester, GB]
on 17/07/2009
(Mature couple)
The hotel was in a good location for visiting all areas of London in a very pleasant area. The staff were very friendly and helpful at all times.
Room was a little on the small side but adequate if you intend to tour London during the day, returning in the evening.
Overall: Very enjoyable. We will certainly be returning. (107982172)
4.0 / 5
Anonymous
on 02/07/2009
(Solo business traveller)
Clean, quiet, no problems
No air conditioning
Small room
Overall: Good value (107635414)
4.6 / 5
Erin [Peterculter, Aberdeen, GB]
on 25/05/2009
(Solo leisure traveller)
(107798175)
5.0 / 5
Anonymous
on 18/04/2009
(Solo business traveller)
The room, which was upgraded on arrival, was spacious, the bed very comfortable and contained everything necessary. The reception staff were excellent and very helpful
I can't think of any
Overall: This is an excellent hotel. I will definitely use it again (107436281)
4.9 / 5
Anonymous
on 31/03/2009
(Solo leisure traveller)
Very friendly and helpful staff
(107555230)
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