| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.4 / 5 |
| Overall value for money | 4.4 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room |  4.7 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.5 / 5 |
4.9 / 5
Paul [Rosieres, BE]
on 14/08/2009
(Group of adult friends)
new, clean, airy, spacious, and white. We were delighted with it really as we had just come from a dodgy ,though expensive, hotel down in in York.
However, it can be a little noisy at night, a few chatty people passing by now and again - but it is in city centre afterall!
only gripe - would recommend fitting bedrooms with twin beds instead of double beds as we are a family. Oops- also perhaps access to an internet for guests for the usual charge!
(108966882)
3.7 / 5
Anonymous
on 23/06/2009
(Same sex couple)
We like self catering as this hotel was.
(107568659)
5.0 / 5
Sheila [Edinburgh, GB]
on 21/04/2009
(Group of adult friends)
(107917020)
5.0 / 5
MR [EPPING, GB]
on 17/03/2009
(Group of work colleagues)
check in service and quality of reception staff was ace, they even made sure all my food delivery and beers where in the fridge cold for my guests to arrive.
Overall: excleent, perfect location, faciities grand,,, just needs full sky sports and a big plasma TV, but to be honest we did not stay in the hotel long enough to use it!!! first class.. cheers Tony (107743409)
4.7 / 5
Anonymous
on 11/03/2009
(Mature couple)
Very well appointed. Extremely comfortable beds too. We have stayed with Premier Apartments in Newcastle before and would certainly stay again.
I really think wireless broadband should be included these days, even if only the first two hours were free. Having to spend £2 when I wanted to periodically check emails was irritating!
Overall: Excellent (107761546)
4.6 / 5
Anonymous
on 05/02/2009
(Family with older children)
(107894856)
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