| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff |  4.5 / 5 |
| Your room |  4.0 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.2 / 5 |
4.4 / 5
Len [Nailsea, GB]
on 06/04/2009
(Mature couple)
Greeted on arrival by a pleasant member of staff, bed was comfortable and all room facilities worked. Food was excellent and made the stay even more enjoyable
Had to turn on radiators as room was cold on arrival and loo seat was damaged. some lamps not working
Overall: I would stay again without hesitation and make a point of dining with them as this was a particuarly good experience (107434387)
4.3 / 5
Lee [Tettenhall, GB]
on 24/02/2009
(Mature couple)
My partner and I received a warm welcome. The food was vey good and the service we received was from the staff was second to non.
When I booked my room on line, I selected a room with a four poster bed and when i got to the hotel I didn't have one. After speaking to the manager he apologised and give us a complimentary bottle of Champagne. The loo block twice during our two day stay.
Overall: Out of 10, I would rate me stay 8 (107630005)
4.7 / 5
Anonymous
on 14/05/2008
(Other)
The staff were warm and welcoming, approachable and had a really good sense of humour.
Nothing
Overall: The hotel staff were happy in their jobs, which reflected in the warm welcome and great relaxed atmosphere of the hotel. The hotel was situated in a quiet area which was great for a relaxing time. (97824770)
4.1 / 5
Anonymous
on 17/11/2007
(Solo business traveller)
(97082975)
2.4 / 5
Anonymous
on 23/05/2007
(Group of work colleagues)
(99359055)
3.3 / 5
karen [Ripley, United Kingdom;GB]
on 15/08/2006
(Mature couple)
(3305169701)
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