| Check-in process | 4.8 / 5 |
|---|---|
| Working order of facilities / equipment | 4.7 / 5 |
| Overall value for money | 4.4 / 5 |
| Performance of staff | 4.9 / 5 |
| Your room | 4.8 / 5 |
| Overall experience | 4.9 / 5 |
| Order and cleanliness of the hotel | 4.8 / 5 |
| Guest Rating | 4.8 / 5 |
Staying in what was obviously a genuinely old chateau. Surroundings were quiet and peaceful.
Repro furniture in our room was disappointing. Pictures in the room were of English Castles and Stately homes, not French similar. We found this very odd.
Overall: Overall, the staff were friendly and attentive. However, we found the chef overbearing and more concerned with his own importance than the wishes of the guest! Even the staff thought he was over the top!! (97346523)
Beautiful decor, all staff very friendly and helpful, very relaxing and pleasant stay, food excellent
Nothing
Overall: Cannot think of anything to add - we were very pleased with the accommodation (97850416)
excellent food, luxurious room, and a very welcoming and relaxing atmoshere. We will definitely stay again for a longer period. This is our second time at the hotel and the experience was everything we were looking for. The entire staff were efficient and very friendly.
Nothing!!!!
Overall: We found the information given prior to our stay to be accurate, possibly understated, but this is in no way a criticism. The entire setting, gardens etc are just what one would expect from a chateau. The history and elegance is in now way compromised by the staff or management. We have recommended this hotel to everyone we know as it is an ideal getaway for a romantic break, total chill out and a chance to taste the finer things in life. (97961588)
All of it
Overall: This was an excellent hotel. They looked after us very well. The owners and staff where magificent. The rooms are very comfortable. We wanted to stay longer. the food was grea. It is a great location for a restful stay. we strongly recommend it for a long or short stay. My wife wants to go back again and again. We strongly recommend!!!!!! I have stayed in hotels all over the world and this ranks with the best. (99732883)
It was absolutely lovely in every respect-
(99611970)
Overall: The location and look of the hotel were fantastic for a relaxing break. The food was first class and the accommodation clean and elegant without being too fussy. We were made to feel very welcome and found the owners friendly and personable. We would have liked to stay for much longer. (3304975000)
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