| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.6 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room |  3.3 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel |  3.5 / 5 |
| Guest Rating | 3.7 / 5 |
3.4 / 5
Anonymous
on 07/10/2009
(Solo business traveller)
The details of my booking had not been passed on to the hotel, so when I arrived at the hotel they were not expecting me. Fortunately there was an available room.
(108470475)
1.9 / 5
Anthony [Colchester, GB]
on 17/08/2009
(Mature couple)
delicious carvery
good value carvery
pleasant situation of hotel
decor - urgent need for redecoration
bathroom door would not close
bathroom carpet dirty
bathroom - mould on ceiling above bath
bathroom fan not effective
ventilation in room poor because window opened at floor level only
bedroom door rattled throughout the night
Internet access - no signal could be picked up in our room
failure of staff to clear tables after the evening meal other than bar glasses
Overall: disappointing (107322307)
2.4 / 5
Anonymous
on 20/07/2009
(Young couple)
lovely looking from the outside
our room was in very poor condition,the bathroom carpet was mouldy where the shower screen leaked.Wallpaper was peeling off the walls around the windows.
Overall: could be a very nice hotel if it was refurbed. (107393492)
4.0 / 5
Anonymous
on 06/07/2009
(Mature couple)
(107980343)
3.9 / 5
RICHARD [DAVENTRY, GB]
on 25/06/2009
(Mature couple)
Good location, good meal
Room stuffy
Checkout process slow
Overall: Enjoyable, staff friendly and helpful (107431930)
4.9 / 5
Anonymous
on 20/06/2009
(Mature couple)
(107888940)
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