Gloucester Place Hotel, London

2.4 / 5 lisa [dundee, GB] on 12/10/2009 (Mature couple)

beautiful reception area, great breakfast and staff friendly enough

the first morning the showers didnt work, ended up having a very cold shower, the rooms were small and old looking, didn't think it was worth the money we paid. we had also asked for an iron on arrival and didnt recieve it till next morning

Overall: i have stayed in this hotel before with a friend and enjoyed my stay, thats why i came back but was very dissappointed in the rooms, the pictures online make it look good  (108259063)

2.9 / 5 Anonymous on 26/07/2009 (Young couple)

Clean Room Comfortable Bed Good location

Misleading left luggage service

Overall: One of the main reasons my wife and I booked this hotel was due to it having a "left luggage service" mentioned online since we did not want to drag suitcases around while exploring London after we had checked out. However this "service" consists of just leaving your possesions in the hallway or dining room of the hotel. These are areas frequented by other guests and also easily accesible from the street via the back door that was left wide open. The staff were unhelpful and could not provide a locked room which I believe should be the minimum provided for a hotel to advertise that it has a left luggage facility. This resulted in us having to go out of our way and waste time taking our bags to the service at Victoria coach station. Apart from this the rooms were clean and comfortable given the hotel's age. However we would not stay here again due to the hassle that was caused by the luggage situation.  (108985618)

1.0 / 5 Peter [Kidlington, GB] on 03/07/2009 (Solo business traveller)

New bathroom suite.

Although I booked this hotel based on the picture on the internet, when I arrived it did not look anything like it. It is like an old B & B,with staff to match. To make matters worse they had over booked me, and without any form of apology they sent me on a 10 minute drive to another 'hotel', which again was like a very poor B & B. The room was old, dirty, boiling hot, and three flight of floors up, and the smallest parking space you could ever find. I would not recommend anyone to this hotel.

Overall: It was so bad it was funny!!!!!!  (107577660)

4.9 / 5 kim [wigan, GB] on 26/06/2009 (Solo leisure traveller)

comfortable bed, ensuite, good location not far from west end, shops etc. loads of storage, tv working, staff very friendly and helpful. Great to be given a key to be trusted as a adult guest. Including fridge and tea facilties ,

none but if you bad health note no lift. and reception downstairss note if you pay by credit card there is percentage charge.

Overall: very comforble, room, trouble finding place but that is me not checking tubes, buses. Excellant breakfast no lift but my room on fist floor so ok, i definatly recomend, comfortable and could not hear the traffic, The staff were very helpfull he giving direction to me when i was finding the place.  (107415323)

3.0 / 5 Anonymous on 06/03/2009 (Solo leisure traveller)

water was cold and not working in the hot tap and there was no plug in the sink

 (107487565)

3.4 / 5 Anonymous on 25/11/2008 (Young couple)

Good location; a short walk from Baker Street tube station and Oxford Street; friendly personnel

Poor attention to small but important details: knobs were missing in the wardrobe and in the chest of drowers; no lamp on the bedside table; the towel rack was broken

Overall: On the whole, my stay at this hotel was good  (107519451)