| Check-in process | 3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.7 / 5 |
What a great hotel. Beautiful surroundings, well maintained building. Excellent food. Staff were helpful and friendly.
Overall: Amazing. Will be staying there again. (108866048)
Lovely hotel with an excellent welcome from the staff and fantastic breakfast. I stay in hotels a lot and this was fantastic. Well done to all the staff.
Overall: Fantastic nights stay (108998628)
(107303764)
Overall: Loved the hotel but understandably the experience was marred by events. (107621822)
The hotel was lovely and clean and the room was tastefully decorated. The beds in particular were very comfortable. All the staff were very hospitable and friendly.
My one and only bad point was that I personally was slightly disappointed in the food. It all sounded and looked nice, but just didn't quite deliver on taste.
Overall: In general we thoroughly enjoyed our stay at the hotel. The staff were all very friendly and the upkeep and cleanliness of the place was excellent. (107237152)
Adam on reception very well mjannered and helpful.
Booked 4-poster over internet only to be telephoned just before setting off that there were none available!Also not told there was a wedding party in hotel that night and noise was terrible could not get to sleep until late.
Overall: Disapointing,received blank looks when asking for vegitarean cooked breakfast.In this day and age it should be catered for.No baked beans! (107191585)
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