| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.8 / 5 |
good size room for family and very clean warm room for time of year staff very polite and frendly
no bad points
Overall: we will be staying there next yaer (107332728)
Friendly receptionist
Shower in room would not go cold, permanantly scolding hot.
Overall: Very enjoyable (108458997)
Room clean and decorated to good standard. Dining room very pleasant and food very good
Car parking spaces very limited and in high season it would be difficult to park off road
Overall: Only stayed one night but hotel in good, central position and close to all amenities. Loved the area and would welcome the opportunity to revisit for a longer period. (108616706)
poor parking
(107982110)
reception helpful
location perfect for spa
one young ignorant waitress at breakfast
Overall: adequate (108624130)
Well looked after by all the staff.Very relaxing holiday,plenty of choice for breakfast.
Overall: This is the second time we have stayed at this hotel and we will be booking again later in the year (107954714)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.