| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
3.1 / 5
Hans [gloucester, GB]
on 07/12/2009
(Mature couple)
(108664244)
3.7 / 5
Harry [Maidenhead, GB]
on 19/11/2009
(Solo business traveller)
The hotel is in a lovely spot. The room was large and, whilst a little faded, comfortable
The staff try hard but are often under pressure as there seems to be a bit of a shortage of hands during busy times
Overall: As we were there for only 1 night it was ok. I have stayed there before and the problems experienced before haven't improved I would possibly stay again but not to eat there (108853131)
4.9 / 5
Anonymous
on 03/11/2009
(Solo business traveller)
(108478215)
3.1 / 5
Anonymous
on 20/10/2009
(Solo business traveller)
Quiet room, polite staff
No lighting in the car-park
Overall: Functional (108984942)
2.6 / 5
H [Maidenhead, GB]
on 15/10/2009
(Same sex couple)
Check in was quick. When there were problems with the heating in the room, we were moved immediately
The setting of the hotel is very nice, parking is good and the staff helpful
Food - evening menu is limited and specialist. I had the most expensive main course which was appallingly cooked - we didn't eat there the next night!
The breakfast on the first morning was inedible.
The hotel was running a conference and we received the leftovers, bacon cooked hours ago and then reheated on a dirty gridle covering the food with black, burnt bits - the order was wrong for the food and they couldn't even get the tea organised - coffee instead
Rooms are a bit tired
They have an interesting interpretation on the no smoking regulations
Overall: Probably wouldn't stay again because of the downside (108313451)
4.0 / 5
Anonymous
on 13/10/2009
(Mature couple)
(108148039)
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