The Park Hotel, London

1.0 / 5 Nicola [Coventry, GB] on 04/12/2009 (Solo business traveller)

I had actually cancelled the reservation online AND with the hotel 4days before the actual reservation date. However I still got an email asking if I still required the room on the following day of arrival. I again called the hotel advising that the room had been cancelled on TWO occasions to which they informed myself that I had still been charged for the resrvation. This is a disgusting policy and obviously the cancellation procedures need to be reviewed. I will now certainly not use the hotel again even though I do require accomadation in that area on several more occasions in the New Year.

Overall: I will book a hotel online again but certainly not with yourselves.  (108943068)

3.7 / 5 Daniel [Tunbridge Wells, GB] on 10/11/2009 (Family with young children)

clean rooms / comfy beds / clean linen / modern bathrooms / contemporary bar & restaurant

No in room tea/coffee making facilities / dirty window panes / cheep looking curtains and nets / some annex rooms back onto kitchens and you can hear staff emptying bottles in the morning / using the front entrance means having to walk through the restaurant with bags to get to the hotel reception

Overall: We stayed in the newly built annex rather than the older victorian part and whilst the annex building looked nice, we were disappointed that the rooms were of a basic travel-lodge quality. Functional but not particularly cozy  (108478470)

4.0 / 5 Gerald [Elham, GB] on 06/11/2009 (Solo leisure traveller)

Everything from size & standard of room to the quality of food.

Beyond my price range at full rate but weekend in-advance rate was very acceptable

Overall: Very enjoyable & wish I had been there longer  (108922029)

3.9 / 5 Anonymous on 03/11/2009 (Mature couple)

 (108204940)

4.0 / 5 graham [colchester, GB] on 03/11/2009 (Mature couple)

good access clean good restaurant

Overall: good  (108611746)

4.7 / 5 Mary [Notts, GB] on 28/10/2009 (Solo leisure traveller)

The location is good for me as I have relatives in Teddington and on this occasion other relatives were staying in Richmond. The room was clean and adequate, the bed was comfortable and the price, when booked on the internet, was reasonable for the area. Had I needed to catch a train into London I would only have had to walk round the corner to the station, a journey of approximately 5 minutes. The trains into London Waterloo are frequent. Bushy Park and Hampton Court Palace are also just down the road. I have stayed in the Park Hotel on several occasions over the last 10 years and have always found it pleasant and comfortable. It is also easy to get into Richmond and Kingston, both of which have good shops and restaurants.

Overall: I really only used the hotel as somewhere to sleep on this occasion, so did not sample many of the services. The facilities in the room were good. Drinking chocolate would have been welcome, but the provision of tea and coffee was fine. The lady on reception when I checked in was very friendly and welcoming.  (108559760)