| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.8 / 5 |
4.9 / 5
Ian [Codsall, GB]
on 05/11/2009
(Solo business traveller)
Excellent facilities, very good value for money, pleasant service and tremendous food.
None really - faultless towers
Overall: Enjoyable experience - good value all round (108555569)
2.4 / 5
Anonymous
on 02/11/2009
(Young couple)
Receptionist friendly and efficient on check-in, offered upgrade for £20.
Upgraded room was not worth the extra money - water, towels, bathrobes all had to be asked for and were delivered eventually. Late bar staff were rude and disinterested, we were not made to feel welcome at all.
Overall: Functional but rather disappointing. (108489323)
4.1 / 5
Steve [Basingstoke, GB]
on 22/09/2009
(Mature couple)
Location. Cleanliness. Everything worked!
Receptionist a little disinterested at check in. Only towels for 1
Overall: A comfortable hotel with generally friendly staff. Would revisit & recommend (108473767)
4.1 / 5
Anonymous
on 04/08/2009
(Young couple)
(107545940)
4.9 / 5
Philip [Holmfirth, GB]
on 27/07/2009
(Group of work colleagues)
GREAT SETTING, FRIENDLY STAFF, NICE ROOMS
LATE ON THE BAR AREA DID NOT SMELL VERY PLEASANT, HOWEVER WE SAT OUTSIDE AND COULD GET DRINKS WHEN WE LIKED SO WASN'T A PROBLEM
Overall: VERY GOOD, WOOD RECOMMEND (107635881)
4.1 / 5
GRANT [Southall, GB]
on 21/07/2009
(Young couple)
our room was over run by large spiders my partner is terrifed of them before she went in the room i had to check every were i found 9 it has put the hibby geebys in her and swore she would not stay there again.
(108304616)
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