| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money |  3.4 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room |  3.4 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 3.8 / 5 |
2.7 / 5
Anonymous
on 01/12/2008
(Group of work colleagues)
Next to the railway station and the tram stop; clean;
The room was very small, very dated and very basic. They tried to charge me for breakfast even though I hadn't had any and even though I had told them. To use the internet was VERY expensive. Noisy area
Overall: Although the hotel is very convenient for the train and tram, I felt that it was not worth almost £100 a night. (107208549)
3.3 / 5
Anonymous
on 29/09/2008
(Family with young children)
(107185117)
4.1 / 5
Anonymous
on 26/08/2008
(Young couple)
Hotel clean, bright and friendly. Only 2 mins walk to train station. Staff accommadated our request for an early 6:15 breakfast as we had a train to catch. Tea/coffee making facility available in room
relatively small room, no bath
Overall: pretty much an ideal stay if you need to be near train station, though not the best area to stay in Bordeaux (107197369)
5.0 / 5
Anonymous
on 18/05/2008
(Solo business traveller)
Staff very helpful. Good breakfast.
Overall: I signed up for a loyalty card because I thought the service and room was very good. (97301713)
3.6 / 5
Anonymous
on 28/06/2007
(Young couple)
Clean and nice rooms, very close to Gare St. Jean, friendly staff.
The fridge never got cold enough, and the toilet was placed to close to the wall and the shower.
Overall: I had a great stay in Bordeaux in general, the placement of the hotel was close to both the gare St. Jean and to a tramp stop wich both were essential. I really did not spend much time in the hotel since Bordeaux is such a nice place to explore, so I can't really give much details. If there were to be anyting of importance it must be that the fridge never got cold enough to cool our champagne, however the staff at the hotel where helpfull enough to bring us lots of ice-cubes. (99110893)
4.0 / 5
Anonymous
on 28/06/2007
(Group of adult friends)
(99296159)
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