| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room |  4.3 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.3 / 5 |
5.0 / 5
mary [brentwood, GB]
on 26/10/2009
(Group of work colleagues)
Very pleasant welcome, explained everything clearly. Nothing too much trouble.
Overall: Very comfortable and relaxed (107523227)
4.7 / 5
Anonymous
on 23/10/2009
(Family with young children)
Ambience, location, staff
Needs some work
Overall: Delightful place to stay. Once opulent still open and charming. Debbie was wonderful and accomodating. (108648046)
4.3 / 5
[Denver, US]
on 22/10/2009
(Family with young children)
Like a 40's luxury hotel
Like a 40's luxury hotel in 2009
Overall: Enjoyed it. It was staying at Bette Davis instead of Amy Winehouse (108665438)
4.9 / 5
Anonymous
on 08/09/2009
(Mature couple)
(108434397)
3.9 / 5
leonora [Basingstoke, GB]
on 12/08/2009
(Mature couple)
Hotel is central to all amenities, but far enough away so as not to be disturbed, friendly staff, loved the double shower.
Too many stairs to the top floor, not suitable for disabled guests.
Overall: Good, although next time would book a room on a lower floor! (108445279)
5.0 / 5
Anonymous
on 16/07/2009
(Young couple)
(108886313)
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