| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  4.2 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
4.6 / 5
Anonymous
on 06/11/2009
(Solo business traveller)
(108213486)
4.9 / 5
Michael [Reading, GB]
on 01/10/2009
(Group of adult friends)
The apartment was excellent, contemporary and clean. The receptionist called us as we were at a function and gave excellent instructions on how to find the hotel and obtain our keys.
(108991840)
5.0 / 5
Anonymous
on 05/09/2009
(Family with older children)
Excellent value for money. We got a 1-bedroom flat right smack in the middle of Birmingham opposite the Bull-Ring for £65/night (£75 if you count the secure parking). I looked up Traveloddge and it was £60 for the same period for just a room! Our flat had everything you need for a home-away-from-home. It even had a washing machine! There's also a Spar within the same building which was very convenient. Thank you.
None to mention. Very good experience. Staff were good and helpful.
Overall: As above. (108850046)
3.7 / 5
Paul [St Albans, GB]
on 11/08/2009
(Group of work colleagues)
good value - friendly staff - central location
next to a market very noisy at 5 every morning
public areas need attention looking a bit drab and run down
(107141796)
4.1 / 5
Angela [LONDON, GB]
on 04/08/2009
(Young couple)
The hotel is well located to the Bull Ring and China Town and has very friendly staff. Tesco on line delivery went well and were able to leave luggage until our train was due.
During the night it can get a bit stuffy but if you open the windows the noise from the street is too loud. Fans in each room would be helpful. Carpets in hallways of level 1 were torn and dirty. The rubbish chute was not clean.
(107685432)
4.7 / 5
Anonymous
on 10/03/2009
(Young couple)
Excellent service - very happy with the demeanour and friendlyness of check-in staff. Tidy room which lived up to billing
Strong smell of smoke in corridors, minor fault with Tv remote.
Overall: Very pleasant stay, the service from the staff pushed this from a good stay to excellent. (107845786)
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