| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  4.5 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel |  4.7 / 5 |
| Guest Rating | 4.4 / 5 |
4.7 / 5
Anonymous
on 14/07/2009
(Mature couple)
very good service and relaxing atmosphere; great cocktails
Overall: very satisfying (107346233)
5.0 / 5
Anonymous
on 19/05/2009
(Mature couple)
Fresh tea and coffee available / delivered to your room free of charge
Informal breakfast, fresh produce and great flavours
Overall: Fantastic, looking forward to returning (107351628)
3.0 / 5
Glen [Tyne and wear, GB]
on 31/03/2009
(Young couple)
Friendly staff
Couldn't sleep 1st night as near entrance door of house and it was being opened and closed during the night by other guests. Also could here people upstairs. Work being done in hotel and saturday morning around 8.30 or 9am machinery started. We were supposed to be on a quiet weekend I did not expect to be woken up with what little sleep I had with hotel work there was no warning of this when I booked otherwise I would have booked another hotel. Cobweb above shower head room 8.
Overall: Not value for money we have stayed in many hotels. If it wasn't for the noise and being able to sleep without noise inside or outside of hotel it would have been ok. 200+ for 2 nights very disappointing. If it was 100.00 for both it would be more acceptable. Cocktail bar is lovely and the staff are a credit to the hotel. If it wasn't for them I think the hotel would not do as well as a business. (107393564)
5.0 / 5
Anonymous
on 16/03/2009
(Mature couple)
(107531940)
5.0 / 5
Anonymous
on 10/03/2009
(Young couple)
The staff were welcoming and the room was in excellent condition.
Overall: We had a lovely weekend. The staff were very welcoming and our room was in excellent condition. Would definantly stay again (107785740)
2.9 / 5
Anonymous
on 05/02/2009
(Mature couple)
Fixture and fittings of high quality and quite stylish, bed very comfortable. Staff helpful
Room was very cramped with no storage apart from v. small hanging space behind mirror. Had to 'live' out of a suitcase but nowhere to put it apart from under small table. No tea/coffee facilities in room. 'Wet' room a mixed blessing. No information in room about hotel facilities etc
Overall: Have stayed in a lot worse but generally felt it was somewhat overpriced and lacked attention to the kind of detail and facilities you would expect at that price level. (107990545)
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