| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.4 / 5 |
5.0 / 5
Anonymous
on 18/10/2009
(Mature couple)
Brilliant room. Nice size
Overall: Very pleasant stay (108186146)
4.7 / 5
Anonymous
on 11/08/2009
(Young couple)
Room was fabulous. Emailed hotel a couple of times- staff extremely pleasant and helpful. Restaurent food great - staff excellent too. All members of staff in hotel were very friendly and helpful including cleaning staff.
None.Mini bar would have been nice !
Overall: Excellent. Lovely atmosphere, great staff, fabulous large room, very well furnished ! (107901010)
4.7 / 5
jeffrey [san rafael, US]
on 22/07/2009
(Mature couple)
Location, service and the room
no business office or internet access
Overall: great place to stay--probably nicest place in AYR (107653476)
4.7 / 5
Anonymous
on 25/06/2009
(Mature couple)
Fantastic room and helpfull staff
Wedding party had 1 very drunk person hammering on bedroom door near us screaming and verbal abuse to their partner in the room - not very pleasant
Overall: We come racing often and this is the 1st time we have used this hotel and will definetly use again. Staff very friendly and room was fantastic (107363558)
5.0 / 5
Anonymous
on 19/06/2009
(Mature couple)
(107332181)
4.3 / 5
Trevor [Carrickfergus, GB]
on 26/04/2009
(Mature couple)
Friendly Staff good location value for money
Overall: Very Enjoyable good location for West Coast of Scotland (107657270)
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