| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
3.9 / 5
Julian [swansea, GB]
on 15/11/2009
(Solo business traveller)
(108656011)
4.1 / 5
Andrew [Hampton Wick, GB]
on 03/11/2009
(Family with young children)
Excellent restaurant and great service
Room incredibly hot, but there was a portable air con to cool it down. On check-out charged more than on line price, and 10% discount for residents on food not given initially. Both these were corrected. Also no cable TV in room, although it said there was on the website description of the room and this influenced our booking decision. So as for question below, would you stay here again, answer is maybe, probably not.
(108524233)
3.9 / 5
Vinai [Portsmouth, GB]
on 20/10/2009
(Mature couple)
The food was outstanding. The restaurant is superb
Was disturbed several times during the night by noises from above and next room.
Would want a quiter room next time
Overall: Overall a good experience. The highlight was the qualty of the food. (108871160)
4.0 / 5
carol [Bedford, GB]
on 18/10/2009
(Solo business traveller)
staff were very pleasant, food was excellant
(108786205)
3.4 / 5
Anonymous
on 13/10/2009
(Young couple)
Good breakfast
Good double shower
Room was quite dark as only one small window
(108863344)
3.7 / 5
Malcolm [Spalding, GB]
on 28/09/2009
(Mature couple)
Decor was interesting, 'Thai' Yes I would stay here again when next in the area
Room #4 was on the very tight side, to access both sides of the Double Bed it could be achieved Sideways. Bathroom was small and access to the sink was difficult fianlly the toilet seat hinges were broken
Overall: Reception and all staff were exceptional and very pleasant. Breakfast was terrific, one of the cleanest breakfast plates ever had ' 2 poached eggs and bacon with tomatos'awesome (108312490)
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