| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff |  4.3 / 5 |
| Your room | 3.9 / 5 |
| Overall experience |  4.1 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
4.9 / 5
Robert James [Great Yarmouth, GB]
on 23/11/2009
(Mature couple)
(108235638)
4.9 / 5
Graham [Croydon, GB]
on 22/11/2009
(Mature couple)
(108910827)
4.1 / 5
Susan [Chislehurst, GB]
on 27/10/2009
(Mature couple)
(108501769)
2.0 / 5
Anonymous
on 26/08/2009
(Mature couple)
The bathroom and toilet and were really discusting the smell was so awful we had to sleep with the windows open, told the manager, and he said very sorry, the light in the bathroom did not work, the shower curtain was really dirty and needed a real good clean, the meal in the ship was very dry, the staff were ok, the receptionist was very pushy getting us to order meals in the bar, when we just arrived after a long jouney, but all in all it was a real nice break, the staff at the coach house were fab, the manager Helen was really brill, thank you Helen.
Overall: Had a nice time. (108792250)
4.6 / 5
Anonymous
on 20/08/2009
(Family with older children)
Very friendly helpful staff and a relaxed, informal atmosphere which suited us perfectly. Room was clean and comfortable, with good tea-making facilities. Evening meal and breakfast were excellent - especially good choice for children's menu.
Not really a problem to us at all, but we had requested extra beds in the room for the two children on the online booking, which had not been made up when we arrived. However, one mention of it and staff very quickly arranged two perfectly satisfactory 'Z' beds and the room was sizeable enough to accommodate them easily.
Overall: This hotel suited our needs perfectly for the overnight stay - the children were able to have fun in the small but well-designed play area and we were even able to store our bikes in a fenced off area where they could not be seen. The room was clean, light, airy and comfortable. Meals were all very good, including good choices for the children which always makes for an easier life! (108796160)
4.7 / 5
Anonymous
on 08/07/2009
(Mature couple)
Overall: Thoroughly enjoyed our stay, staff were very helpful and friendly, the food was excellent. (108366035)
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