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3 star

Express By Holiday Inn Newcastle City Centre, Newcastle Upon Tyne

Waterloo Square, St James Boulevard, Newcastle Upon Tyne, NE1 4DN
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.1 / 5 4.1 / 5
Working order of facilities / equipment 4.2 / 5 4.2 / 5
Overall value for money 3.7 / 5 3.7 / 5
Performance of staff 4.3 / 5 4.3 / 5
Your room 4.1 / 5 4.1 / 5
Overall experience 4.1 / 5 4.1 / 5
Order and cleanliness of the hotel 4.4 / 5 4.4 / 5
Guest Rating 4.1 / 5 4.1 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.9 / 5 4.9 / 5 Anonymous on 06/10/2009 (Group of work colleagues)

for a value hotel - we found the hotel and all staff were excellent. nothing notable - just that the overall experience was better than expected

 (108697995)

5.0 / 5 5.0 / 5 Anonymous on 05/10/2009 (Solo leisure traveller)

woken up by drunks - not the fault of the hotel.

 (108546207)

4.9 / 5 4.9 / 5 edward [dundee, GB] on 02/10/2009 (Mature couple)

position of hotel ideal for shopping and sightseeing.staff very pleasant and helpful.bars and restaurants within walking distance.

only bad point was we were allocated a room facing onto main road and it was noisy during the night.Also suggest either reduce size of mugs on tea tray or increase milk and hot drink allocation.

Overall: very good value for money and excellant service and we hope to return for a longer stay.have already recommended to family and friends.  (108488256)

2.4 / 5 2.4 / 5 asad [london, IR] on 27/09/2009 (Group of adult friends)

 (108654318)

3.7 / 5 3.7 / 5 Anonymous on 27/07/2009 (Family with older children)

the reception is very good. the room is good.

the breakfast is no variety. my sofabed is terrible.

Overall: hopefully, the room facility can be changed.  (108819260)

1.0 / 5 1.0 / 5 Anonymous on 16/07/2009 (Young couple)

 (107467473)

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