Why do we publish ratings from Active Hotels?
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
How do I add a rating?
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
How do you manage to collect so many ratings?
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.
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The hotel has been given a facelift, it is very attractive outside. Inside the decor is tastful.
The hotel is extremely clean tidy with an atmosphere of order
The owner has excellent local knowledge of places to visit, eat, jogging routes etc
The room had an excellent small hairdryer - unusual for hotels
There were plenty of power points for my pc, printer, phone charger, hair straightners etc - about 9 in total 
On arrival the owner had no idea of what I had booked or the price I had been quoted depite me booking 5 days in advance. I booked a double room hoping to be confortable working.
The website indicates free public parking nearby - It does not say this is restricted to one hour outside the hotel or 3 hours up the road. It was necessary for the proprieter to make special arrangements for me to park in a nearby Dr surgery as I needed parking for the duration of my stay.
The double room allocated was incredibly tiny and very dark, I needed the lights on all day as there was a brick wall outside the window.
A kettle was provided but it does not fit under the tap of the tiny sink to fill it. I had to fill the kettle using the shower!
The handbasin was very tiny, shelf above and shelf over the toilet were unusable as they are attached at an angle that makes anything put on them roll off.
The soap dispenser attached to the wall of the shower appeared not to move. I couldnt reach this to use it. I'm 5ft 6" tall.
Cooked breakfast is not available after 8:30am - I was apparantly told this on arrival but was embarrassed that I forgot on the first morning. I was offered and accepted yogurt and toast as everything had been put away by 9 am. 