| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 3.8 / 5 |
| Overall experience |  4.0 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 4.0 / 5 |
3.7 / 5
Andreas [Cologne, DE]
on 10/08/2009
(Solo business traveller)
breakfast was excellent
no Guiness available at the bar (not serious this point)
(108340215)
4.0 / 5
Anonymous
on 09/08/2009
(Mature couple)
we actually thought that it was a very good place to stay - somewhere between good and excellent.
(108866271)
5.0 / 5
Tianda [Peterborough, GB]
on 22/06/2009
(Group of work colleagues)
Fantastic welcome from Julie & Kevin, and early breakfast was no problem for them. will def stay again.
Overall: Great. (107727036)
4.6 / 5
STUART [WALSALL, GB]
on 26/05/2009
(Young couple)
Overall excellent friendly service, excellent breakfast and first class service. Highly recommended!
Overall: Excellent weekend break and would stay again. Perfect location & very friendly service. (107687107)
4.0 / 5
margaret [Epsom, GB]
on 19/04/2009
(Mature couple)
proprietor always attentive even giving us a lift into Newmarket
Overall: probably the best cooked breafast rooms spacious and felt 'at home' (107682636)
1.6 / 5
Anonymous
on 02/04/2009
(Group of work colleagues)
The Location of the hotel, is within walking distance of the high st., and the morning you can see the horses going past to go to the gallops in the morning. Warm.
Smell of stale water in reception, and smell of dirty cooking oil in dining area. Hostess Julie made us feel very uncomfortable while dining, toast was cold and forgotten about! There was even a note on the menu not to over order - I have stayed in various accomodation - this 'advice' was a first!
Overall: Not great, would not recommend this hotel unless there was serious attitude adjustment, and renovation to the hotel and room (107314182)
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