| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 3.5 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.9 / 5 |
Good breakfast
Dining staff friendly and helpful.
Gardens surrounding hotel neglected
Reception staff not interested or attentive "room is at end of corridor" it wasn't. It was down another corridor lit by detecting presence which was slow and hadn't been mentioned at reception. No snack food available from bar(arrived 22.30 hours) after restaurent closed. Response from reception "Mc Donalds is still open just down the road"-2 miles away!"or go to Tesco"-closed!
Overall: Had hoped to stay a further 3 nights-changesd my mind after the first night.Appeared to be a hotel ticking over--tired-in need of redecorating,recarpeting and waking up. (107752183)
Friendly staff (especially in the breakfast room)could not do more to help. Immediate change of room when problems below were reported next morning.
Spacious room for the price and excellent shower and full bath
Checked in just before midnight. Found that we had an incredibly noisy toilet and a king size mattress on a double bed!
Hotel generally looks a little tired.
As the hotel is out of town, early closure of the bar was not appreciated.
Overall: We enjoyed our stay, except the problems with the bed on the first night. Not in an ideal location for enjoying Limerick nightlife. Described as "a stroll" in the hotel publicity, it's a good 3km into town, mainly along busy dual carriageway. (107816491)
location
having one of our rooms broken into and being taken over by intruders late at night
Overall: We have stayed at this hotel (and other DG Hotels) previously and had planned to do so again, however there are some worrying safety issues they need to address and until that time comes we will not use this premises. (97078356)
(107170660)
Staff was friendly and helpful.
Room was fine. Bathroom was fine.
Location was good for our purposes.
Breakfast was good.
The larger rooms were, apparently, all smoking rooms. I find that to be puzzling. Why are there not some smoking and some non-smoking? Apparently, the only non-smoking rooms were the ones with single beds. Perhaps it's not the hotel's fault that this was not clear; perhaps it was Travelocity's fault. But we thought we were reserving two large rooms and both non-smoking. Since I'm married to a non-smoker, this wasn't a problem for me. But two people in the group have breathing problems; it was a real problem for them.
Overall: It was fine. (97953558)
Overall state of hotel, friendliness of staff especialy the friendliness and helpfulness of those in the breakfast room.
We wondered why the hotel itself could provide a full resuraunt service? If it was anything like the breakfast, it would be excellent. The restaurant next door was less than impressive!
(97908766)
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