| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money |  3.4 / 5 |
| Performance of staff |  3.5 / 5 |
| Your room |  3.1 / 5 |
| Overall experience | 3.2 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.3 / 5 |
4.7 / 5
Chris [Sheffield, GB]
on 11/10/2009
(Solo business traveller)
Good hotel, and if you want to be near the Science, V&A or Natural History museums, or Harrods, you can't beat it. Close to many restaurants.
Overall: Have stayed here before, but this time was better than previous visit despite having a ground floor room right next to the extensive roadworks going on at the moment - thanks to the sound insulation I didn't hear a thing!!! Good staff, very helpful. Tidy facilities and good value for money (108586727)
3.3 / 5
Anonymous
on 07/09/2009
(Other)
(108980290)
4.3 / 5
Anonymous
on 13/07/2009
(Solo business traveller)
Service and efficiency of staff very good.
On booking I asked for a quiet room, because of the location of hotel on busy Street, this was not supplied when I arrived but was given to me when I further requested this.
Overall: Enjoyable. (108832166)
1.9 / 5
Anonymous
on 04/07/2009
(Mature couple)
good, central location
decor 'tired' no air conditioning v hot room hard bed
(107409586)
3.7 / 5
Rona [Kempsford, GB]
on 05/06/2009
(Mature couple)
Room was much larger than we expected - good value for money. Very convenient for South Kensington underground and our night out at the Albert Hall
Breakfast was a bit of a shambles! - there was only really one waiter trying to seat everyone - he coped well under the circumstances. Most of the food had not been replenished & we had to ask for basic things like spoons etc.
Overall: It met our needs and was fine for a night or two. (107950324)
4.3 / 5
Anonymous
on 09/05/2009
(Solo business traveller)
(107442970)
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