Hélianthal, Saint Jean de Luz
Place Maurice Ravel, Saint Jean de Luz, 64500Guest Reviews
Summary of Guest Ratings
| Check-in process |  4.7 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.4 / 5 |
How to book this hotel or view prices
Guest Reviews
4.9 / 5
Anonymous
on 06/08/2008
(Family with older children)
(108097437)
4.9 / 5
Cheryl [Welwyn Garden City, GB]
on 29/02/2008
(Mature couple)
The room was great but the bed was a bit to hard for my wife
We did not have any problems durring our stay
Overall: The reception were very helpfull and gave us some great advice (97262849)
5.0 / 5
Carl [Alton, United Kingdom;GB]
on 21/08/2006
(Mature couple)
The Art-Deco theme was lovely.The room was very comfortable.
Nothing disliked.
Overall: The hotel was excellent, the staff friendly and helpful and welcoming. The food was first class. The rooms were comfortable and in good order. The location of the hotel, on the beach but also so close to shops and restaurants, made it an ideal place to stay. A wonderful holiday. (3304886180)
4.1 / 5
fabien [Les Pailles, Mauritius;MU]
on 21/06/2006
(Group of work colleagues)
The kindness of staff
Basic Tv chanels - openning hours of bar restaurant
(3304799405)
3.3 / 5
Anonymous
on 17/11/2009
(Group of work colleagues)
Centrico, comodo, agradable
El personal de recepción excepto una chica joven pelirroja que era encantadora., me pareció pésimo, en especial, una señora de unos 45 años con muy pocas ganas de trabajar y de colaborar de la que recibí un trato muy deficiente y me quedé con una sensación mala.
La señora de recepción del spa, también nos trató a mí y a mis compañeras como si fueramos bichos raros, por no hablar francés correctamente y el trato no nos gustó, no fue nada amable, especialmente nos llamó la atención que a la señora anterior no se si era pq ya le conocía o pq era clienta habitual fue mucho muuuuuuuuuuucho mas amable, por lo que nos sentimos mas molestas todavía.
Overall: muy buena (108659736)
4.4 / 5
Anonymous
on 04/03/2008
(Mature couple)
confort-service-personnel très aimable
menu du restaurant limité et cher.
Overall: L'hotel ne se justifie pas si l'on n'utilise pas la Thalasso, ce qui était notre cas. (97390033)
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